Terms And Conditions

Welcome to Cocktails & Candles! By booking a session, purchasing a ticket or participating in one of our workshops, you agree to the following Terms and Conditions. Please read them carefully before attending your session.

1. Workshop Participation & Liability

Cocktails & Candles is a hands-on workshop experience where participants handle hot wax, fragrance oils, glassware and other materials.
By booking and attending a workshop, you acknowledge and accept all associated risks, including the potential for burns, allergic reactions or other injuries.
We are not liable for any injuries, accidents, or damages that may occur during or after the workshop, whether on or off premises.
Participants must follow all safety instructions provided by our team. Failure to do so may result in removal from the session without refund.
All participants must be at least 18 years old, or accompanied by a responsible adult if aged 16+ (unless stated otherwise).
Workshops held in Rua Red do not permit alcohol on premises.

2. General Conduct

You agree to conduct yourself respectfully and responsibly during the workshop.
Cocktails & Candles reserves the right to refuse service or remove individuals from a session for disruptive or unsafe behaviour.

3. Booking Policy

Full payment is required at the time of booking to secure your spot in the workshop.
Cancellations or reschedules must be made at least 72 hours before the session to qualify for a credit or reschedule. No-shows or late cancellations will not be refunded.
If you arrive more than 15 minutes late, we may not be able to accommodate you, and no refund or credit will be provided.
Workshop bookings are non-refundable, but you may reschedule to another date.
Cocktails & Candles reserves the right to cancel or reschedule workshops in the event of low attendance, staff availability or unforeseen circumstances. In such cases, you will be offered a reschedule or store credit.

4. Private Booking Policy

Private bookings are available for birthdays, team events, hens parties and other special occasions.
A 50% deposit is required to confirm your private booking date and time.
The remaining balance is due either before or on the day of the event
We reserve your booking for 2 days before you pay your deposit. If deposit isn't paid after 2 days your date or time slot may be given to someone else.
A private booking fee applies to cover transportation, labour, and setup costs.
All private bookings require each participant to complete our Private Booking Form.
By submitting the form, participants consent to being contacted by phone or email regarding their booking and event details.
Private bookings may be held in the participant’s home or chosen venue. However, Cocktails And Candles is not liable for any damage to personal property, furniture, flooring, or any other belongings before, during, or after the workshop. It is the participant’s responsibility to ensure the workspace is suitable and protected..
Cancellations made more than 14 days before the event are eligible for a credit or reschedule. Cancellations made within 14 days of the event are non-refundable.
A minimum number of participants may apply depending on the day and time of your booking.
You are welcome to bring food or drinks for private events but Cocktails And Candles does not provide refrigeration or kitchen facilities.

5. Property Damage

Any intentional damage to property or workshop materials will be charged to the responsible participant.
Please handle all materials, including glassware and fragrance oils, with care.

6. Photos & Marketing

We may take photos or videos during the session for marketing purposes.
By attending, you grant us permission to use any images taken during the session unless you notify us in advance.